Shipping policy
Shipping Policy
Last Updated: [21-06-2026]
Welcome to FluxGear. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing
-
All orders are processed within 1–3 business days after payment confirmation.
-
Orders are not processed or shipped on weekends or public holidays.
-
During peak seasons, promotions, or high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
| Region | Estimated Delivery |
|---|---|
| United States | 5–12 Business Days |
| Canada | 7–15 Business Days |
| United Kingdom | 5–12 Business Days |
| Europe | 7–15 Business Days |
| Australia & New Zealand | 7–15 Business Days |
| Rest of World | 10–20 Business Days |
Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs
-
Shipping fees are calculated at checkout based on destination and shipping method.
-
Free shipping promotions may be available on selected products or order values.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track your order anytime through our Track Order page.
Incorrect Address Information
Customers are responsible for providing accurate shipping details.
If an incorrect address is entered:
-
FluxGear is not responsible for lost packages.
-
Additional shipping fees may apply for re-delivery.
-
Please contact us immediately if you need to update your shipping address.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.
Delayed or Lost Packages
While we work with trusted shipping partners, occasional delays may occur.
If your package appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.
Damaged Packages
If your order arrives damaged:
-
Take photos of the package and product.
-
Contact us within 48 hours of delivery.
-
Our team will review the issue and provide a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
FluxGear Support
📧 support@fluxgear.site
We appreciate your trust in FluxGear and look forward to serving you. 🚀
FluxGear – Power. Protect. Perform.